National Outsourcing Association launches UK’s first academically accredited qualifications in outso

The National Outsourcing Association has launched the UK’s first accredited professional outsourcing qualifications and training programmes.

[UKPRwire, Fri Nov 21 2008] The National Outsourcing Association has launched the UK’s first accredited professional outsourcing qualifications and training programmes. Available immediately and delivered through its newly formed professional development arm, NOA Pathway, the qualifications are accredited by Middlesex University. There are different qualifications and entry points available, to ensure that every outsourcing professional is catered for. The programmes range from the entry-level NOA Gateway, which offers learners a solid foundation in outsourcing, through to the masters level NOA Diploma. A range of training programmes covering all aspects of the outsourcing lifecycle are also being launched.

Introduced in response to demand from its members and following three years of development, the NOA becomes the only UK entity to raise standards by establishing an industry-wide benchmark for quality in outsourcing. The qualifications and training programmes will help both organisations and individuals achieve best practice in both the supply and use of outsourcing, giving them a competitive edge.

Martyn Hart, chairman of the NOA commented: “Globalisation has accelerated the rise of outsourcing. While this brings opportunities, it also brings some challenges. Until now, there has been no common best practice standard or benchmark for outsourcing and there is no way of recognising whether staff involved know their subject or not. NOA Pathways helps organisations evaluate suppliers/vendors and enables them to trust the supplier’s outsourcing knowledge, commitment and ability.”

The qualifications and training programmes have been designed and optimised to complement any organisation’s or professional’s work in outsourcing. Through a programme of work-based learning and workshops, individuals can achieve the following qualifications: NOAC – the NOA Professional Certificate, NOAAPC - the NOA Advanced Professional Certificate and NOAD - the NOA Diploma in strategic global outsourcing.

“By offering accredited professional development in outsourcing, NOA Pathway is establishing a recognisable kite mark for quality in the outsourcing industry. In line with the NOA’s commitment to best practice, NOA Pathway was created to increase outsourcing professionals’ expertise, confidence and knowledge of the outsourcing industry and to help organisations’ outsourcing teams stay ahead of developments in the outsourcing world.

“This innovative step to ensuring outsourcing organisations and individuals are fully trained in outsourcing best practice will improve the procurement and selection process, as well as enhance the strategic partnership between end users and suppliers,” concluded Hart.

Notes to the editor:
About the NOA qualifications and programmes
The NOA Gateway is the entry point for the qualifications and can also be taken as a standalone module. Professionals can choose between two levels for the NOA Gateway: entry-level professionals and experienced practitioners. The NOA Gateway module is worth 20 academic credits that can be put towards further study.

NOAC is the NOA Professional Certificate and is equivalent to first year degree study. Learners gain 60 credits at degree level.

NOAAPC is the NOA Advanced Professional Certificate and is equivalent to third year degree study. Learners gain 60 credits at degree level.

NOAD is the NOA Diploma and is equivalent to masters degree level study. Learners gain 60 credits at masters level.

Middlesex University has been awarded three Queen’s Anniversary Prizes, including one for work-based learning. The Queen's Anniversary Prizes for Further and Higher Education recognise and reward the outstanding contribution that universities and colleges in the United Kingdom make to the intellectual, economic, cultural and social life of the nation.

For course information, contact Chris Halward, Programmes Director, NOA Pathway 0845 130 5500 or visit

The training programmes are available for the organisation or for the individual. Delegates can also receive credits which can be put towards the professional outsourcing qualifications if they wish to progress to further study.

About the National Outsourcing Association (NOA)
The NOA is the UK’s only outsourcing trade association. Advocating best practice, the NOA represents outsourcing end users, vendors and other companies which support outsourcing, such as legal firms, consultancies and HR. The NOA is involved in research, events, education and public affairs. The vast quantity of information that the NOA has collected is referred to as BOOK (the Body Of Outsourcing Knowledge).

For more information on the NOA please go to:

Press contacts:
Nicola Craft/ John Brown
Buffalo Communications
+44 (0) 20 7 292 8680

Company: National Outsourcing Association

Contact Name: John Brown

Contact Email:

Contact Phone: 0207 292 8685

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